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Policies • FAQ • Kindness
Policies
PROCESSING TIMES
All orders are processed within 3-5 days after successful payment.
SHIPPING TIMES
SHIPPING METHODS
Domestic and international orders are shipped via USPS and you will be provided with a tracking number. Shipping costs are determined by weight, USPS rates, and packaging material/labor. Your order may potentially be upgraded for free without notice if the price difference isn't significant.
SHIPPING LOCATIONS
My current shipping map is limited to select countries. If your country is not listed here, it's likely because of restrictions or difficulties out of my control. Please feel free to email me and inquire about shipping to your country. Include your complete shipping address in the proper international format.
INTERNATIONAL FEES
I am not responsible for any additional fees that occur due to international shipping (e.g., customs fees). Please monitor your tracking number to avoid any surprise expenses.
RETURNS AND EXCHANGES
All sales are final. I'm a small business so returns and exchanges are unfortunately not accepted. However, if there is an issue with your order, please feel free to reach out to me via the contact form
RETURNED, LOST, OR STOLEN PACKAGES
All orders are processed within 3-5 days after successful payment.
SHIPPING TIMES
Domestic: 1-10 business days
International: 11-25 business days
Orders can potentially be delayed by weather, holidays, or other external factors.
International: 11-25 business days
SHIPPING METHODS
Domestic and international orders are shipped via USPS and you will be provided with a tracking number. Shipping costs are determined by weight, USPS rates, and packaging material/labor. Your order may potentially be upgraded for free without notice if the price difference isn't significant.
▪ If you strongly prefer to use FedEx or UPS, please email me with a direct order. In your email, include a list or screenshot of items you want to order, your complete shipping address, and the shipping method you prefer, and I will respond with a PayPal invoice within 7 days.
SHIPPING LOCATIONS
My current shipping map is limited to select countries. If your country is not listed here, it's likely because of restrictions or difficulties out of my control. Please feel free to email me and inquire about shipping to your country. Include your complete shipping address in the proper international format.
I currently ship to: Argentina, Australia, Canada, Bahamas, Brazil, Cambodia, Colombia, Dominica, Dominican Republic, Egypt, Indonesia, Japan, Malaysia, Nepal, New Zealand, Peru, Puerto Rico, Philippines, South Korea, Taiwan, Thailand, United States of America, Vietnam.
I'm not accepting orders from the UK or the EU due to the change in VAT rules and increased fees. I apologize for this inconvenience.
INTERNATIONAL FEES
I am not responsible for any additional fees that occur due to international shipping (e.g., customs fees). Please monitor your tracking number to avoid any surprise expenses.
RETURNS AND EXCHANGES
All sales are final. I'm a small business so returns and exchanges are unfortunately not accepted. However, if there is an issue with your order, please feel free to reach out to me via the contact form
RETURNED, LOST, OR STOLEN PACKAGES
▪ Please make sure to double check your shipping address during checkout. If your order is returned to me due to having an undeliverable or wrong address, I will refund the cost of the items but not the shipping cost.
▪ I am not responsible for lost or stolen mail. Any package deemed as such will not be refunded. Once I drop off your order at the post office, anything that happens to it is unfortunately out of my hands.
▪ I am not responsible for lost or stolen mail. Any package deemed as such will not be refunded. Once I drop off your order at the post office, anything that happens to it is unfortunately out of my hands.